Connect
World's First Full Conversational commerce platform with best in class
AI safety
E-commerce hasn't changed in 20 years. your customers scroll through endless product pages, compare on other sites, and vanish. Meanwhile, WhatsApp is where 90% of your buyers already spend their time - but brands still use it like it's 2018: a basic support inbox or Remarketing channel.
How it works?
Not a chatbot. Not bulk messaging. Customer Connect turns any chat - WhatsApp, Instagram DM, or beyond - into a full-fledged store where your customers can browse, buy, and bond with your brand.
Features
Intelligent Sales Agent
Understands context, remembers preferences, and guides customers to purchase — just like your best salesperson would.
Full White Glove Setup
We configure your AI agent with your products, pricing, and policies — totally hands-free. In complex setups (like services), we handle every detail.
Smart Analytics
Real-time insights into customer behavior, conversation patterns, and sales metrics to optimize your strategy.
Our AI-powered platform lets your customers:
- •Browse Products in Chat – Interactive carousels & search without leaving the conversation
- •Get Hyper-Personalized Advice – AI Personal Shopper remembers preferences forever
- •Complete Purchases Instantly – Razorpay, UPI, cards, all inside chat
- •Stay Engaged Post-Purchase – Smart follow-ups for reorders, cross-sell, and upsell
Seamless Integration
Connect with your existing CRM, inventory, and payment systems for a unified commerce experience.
And for you:
- •Auto-build CRM from every conversation
- •Segment customers by buying behavior, margin, loyalty
- •Run laser-targeted campaigns with AI-generated copy
- •Get Analytics you never thought was possible
Channel-Agnostic
Engineered to drive revenue, not just engagement. Always learning and improving from every interaction.
What Our Users Say
Pioneers Who Made the Switch
Customer Connect changed how we take orders. Before this, my team used to manage 1000 WhatsApp groups manually. Now, the AI handles order taking, follow-ups, and even sends payment reminders. We saved over 30 hours a week and saw a 22% increase in on-time payments.
- Kamlesh Aggarwal, Osho International
No more chasing payments. Our biggest pain was following up for payments. Customer Connect sends polite nudges, then escalates if needed — automatically. We reduced overdue payments by 40% in just 6 weeks.
- Sunil Garg, Garg Plastic Industries
Order management is now 80% automated. In steel, specs matter. Customer Connect's agent handles size, grade, and quantity queries like a pro. We plugged it into our pricing sheet and now customers get instant quotes without needing to call.
- Manish Basia, SMN industries
Customer Connect changed how we take orders. Before this, my team used to manage 1000 WhatsApp groups manually. Now, the AI handles order taking, follow-ups, and even sends payment reminders. We saved over 30 hours a week and saw a 22% increase in on-time payments.
- Kamlesh Aggarwal, Osho International
No more chasing payments. Our biggest pain was following up for payments. Customer Connect sends polite nudges, then escalates if needed — automatically. We reduced overdue payments by 40% in just 6 weeks.
- Sunil Garg, Garg Plastic Industries
Order management is now 80% automated. In steel, specs matter. Customer Connect's agent handles size, grade, and quantity queries like a pro. We plugged it into our pricing sheet and now customers get instant quotes without needing to call.
- Manish Basia, SMN industries
Customer Connect changed how we take orders. Before this, my team used to manage 1000 WhatsApp groups manually. Now, the AI handles order taking, follow-ups, and even sends payment reminders. We saved over 30 hours a week and saw a 22% increase in on-time payments.
- Kamlesh Aggarwal, Osho International
No more chasing payments. Our biggest pain was following up for payments. Customer Connect sends polite nudges, then escalates if needed — automatically. We reduced overdue payments by 40% in just 6 weeks.
- Sunil Garg, Garg Plastic Industries
Order management is now 80% automated. In steel, specs matter. Customer Connect's agent handles size, grade, and quantity queries like a pro. We plugged it into our pricing sheet and now customers get instant quotes without needing to call.
- Manish Basia, SMN industries
Customer Connect changed how we take orders. Before this, my team used to manage 1000 WhatsApp groups manually. Now, the AI handles order taking, follow-ups, and even sends payment reminders. We saved over 30 hours a week and saw a 22% increase in on-time payments.
- Kamlesh Aggarwal, Osho International
No more chasing payments. Our biggest pain was following up for payments. Customer Connect sends polite nudges, then escalates if needed — automatically. We reduced overdue payments by 40% in just 6 weeks.
- Sunil Garg, Garg Plastic Industries
Order management is now 80% automated. In steel, specs matter. Customer Connect's agent handles size, grade, and quantity queries like a pro. We plugged it into our pricing sheet and now customers get instant quotes without needing to call.
- Manish Basia, SMN industries
Use Cases
Built for Businesses Ready to Scale
For D2C brands
Turn Instagram browsers into WhatsApp buyers. Share catalogs, answer sizing questions, process orders — all in chat.
Simple, Usage-based Pricing
Pay only for what you use. No hidden fees, no complex tiers.
• Edit pricing, include only twoOne-time setup fee
Waived for early adopters
Message-based pricing
Pay per conversation, scale as you grow
Custom Integrations
Available for enterprise needs
Free for Early Customers!
We're offering complimentary access to our first customers. Be part of our journey from the beginning.
All You Need to Know
You can be up and running in as little as 24-48 hours. Our team will guide you through the simple setup process and ensure everything is configured perfectly for your business needs.
Not at all! Our AI is trained to communicate naturally and conversationally. It adapts to your brand voice and can even use emojis and casual language when appropriate.
Our AI is smart enough to know when it needs help. It can seamlessly transfer complex queries to your human team or collect contact information for follow-up, ensuring no customer is left without support.
No downloads required! Everything works through their existing WhatsApp, Instagram, or other messaging apps. Your customers can start chatting immediately without any friction.
Yes! Our AI supports multiple languages and can automatically detect and respond in your customer's preferred language, making it perfect for diverse markets.
Ready to Transform Your WhatsApp?
Join thousands of businesses already using Customer Connect to turn conversations into revenue. Start your free trial today.